After your order has been confirmed and payment verified, we arrange shipment according to the delivery method selected for your order. Depending on your location and chosen service, delivery may be handled by our shipping agents, dispatch riders, or express delivery partners.
Express Delivery: This service is designed to deliver shipments to the agreed destination within approximately 3–7 days, depending on the destination and service availability.
Shipping Agent: We work with shipping agents who handle the delivery of orders. Delivery timelines depend on the destination, shipping arrangement, and availability of the requested item.
Orders within Lagos are generally delivered on the same day, with dispatch rider delivery typically taking approximately 4–5 hours. In some cases, delivery may take up to 4–6 hours or until the next day, depending on the delivery location, order confirmation time, and dispatch availability.
Customers in Ogun State may choose express delivery where available. Delivery may take approximately 8–9 hours or within the same day, depending on the destination, dispatch schedule, and availability of the selected service.
We arrange nationwide deliveries through shipping partners, including Red Star Express. Depending on the destination and selected service, shipments may travel by road or air.
Lagos: Dispatch rider delivery typically takes approximately 4–5 hours.
Ogun State and Ibadan: Express waybill delivery typically takes approximately 1–2 days.
Nationwide: Red Star Express delivery by air or road typically takes approximately 3–4 days, depending on the destination and service selected.
Important Delivery Notice
All delivery times are estimates and may vary depending on the destination, shipping provider, order confirmation, and other circumstances. If a requested item is out of stock, dispatch or delivery may be delayed by 1–2 days or longer where necessary. We will communicate relevant delays where possible.
International shipments may be arranged through available international shipping partners, including DHL and SMSA, subject to destination coverage and service availability. Customers should confirm international shipping options, delivery estimates, and applicable charges before placing an order.
International shipments may attract local customs duties, import taxes, brokerage fees, or other charges imposed by government authorities or third parties in the destination country. These charges are not included in the shipping fee or freight quotation unless expressly stated otherwise.
The customer, as the consignee, is responsible for paying any applicable import duties, taxes, brokerage fees, and other local charges. Customers are advised to check the customs regulations and import requirements of their destination country before placing an international order.
For enquiries about shipping methods, delivery estimates, or the status of an order, please contact Epiphany Online Store.
Phone/WhatsApp: 09077705020
Email: care@epiphanystore.com.ng
Thank you for shopping with Epiphany.
